Frequently Asked Questions
Find answers about quotes, service areas, hours, residential cleaning, Airbnb turnovers, commercial plans, and exterior services.
Call or text us: (239) 771-3375Free custom quotes. A team member will contact you within 24 hours.
Business, Coverage & Hours
What areas do you serve?
Our priority service area includes Cape Coral, Fort Myers, North Fort Myers, Estero, Bonita Springs, and Naples. Nearby-area requests can be reviewed based on the service, location, and schedule.
Do you provide free quotes?
Yes. Every quote is customized according to the property, requested service, frequency, condition, timing, and other relevant details.
Why are prices not listed online?
Properties and service scopes vary. The quote process allows the team to review the actual work before confirming a price.
How quickly will you respond to my quote request?
A team member will contact you within 24 hours after your request is submitted.
Does submitting the form book my appointment?
No. The form begins the quote process. The service date is confirmed after the scope and quote are approved.
What are your office hours?
Office hours are Monday-Friday from 9:00 AM-5:00 PM.
Do you offer after-hours emergency service?
After-hours emergency requests may be accepted Monday-Friday from 5:00 PM-9:00 PM and on weekends or holidays based on availability. Emergency rates apply.
Are you open 24 hours?
No. Floridian Commercial Services is not a 24-hour business. After-hours emergency availability is limited and must be confirmed.
Can I visit your office?
No. The Cape Coral address is an administrative location and is not open to the public. Contact the team by phone, text, email, or the quote form. WhatsApp is also available.
Is the business insured and registered?
Yes. Floridian Commercial Services is insured, registered with the State of Florida, and holds the applicable local business licenses and permits required for its operations.
Scope & Inclusions
What does residential cleaning include?
Residential cleaning can cover kitchens, bathrooms, bedrooms, living areas, floors, and general household areas according to the approved scope.
Does residential cleaning include laundry or dishes?
No. Residential cleaning does not include laundry or dishwashing.
Can I request recurring residential or commercial service?
Yes. Recurring frequency can be quoted based on the property, requested scope, and availability.
How is vacation rental cleaning different?
Vacation rental turnover service is designed around the next guest. It can include kitchen dishes, bed linen laundry, and requested restocking according to the approved property checklist.
Can you restock supplies for an Airbnb?
Requested guest essentials can be restocked. Purchasing, owner-supplied inventory, and reimbursement arrangements are confirmed in the quote.
Do you provide pressure washing with interior cleaning?
Pressure washing is quoted as a separate service, although multiple requested services can be reviewed together.
What is exterior porter and litter control?
It is scheduled litter and debris removal from approved commercial exterior areas such as parking lots, walkways, landscaped areas, and common spaces.
Does exterior porter service include landscaping?
No. Mowing and landscaping are not included unless separately added and quoted in the future.
What is Home Watch?
Home Watch is a scheduled visual check of an unoccupied or vacant property while the owner is away. Floridian looks for obvious issues inside and/or outside the home and reports visible concerns to the homeowner or designated property contact.
Does Home Watch include lawn care or pool cleaning?
No. Floridian does not perform those third-party services as part of Home Watch. We can visually confirm whether the owner's scheduled lawn or pool service appears to have been completed and report concerns.
Requests, Photos & Scheduling
What information should I include in the quote form?
Include the service, property location, size or room count, requested frequency, preferred date, current condition, and any special priorities. Photos are helpful for exterior requests.
Can I request more than one service?
Yes. Choose Multiple Services or describe the combined request in the form. Each scope will be reviewed before pricing is confirmed.
Will you need a walkthrough?
A walkthrough may be recommended for larger, specialized, or more complex commercial and exterior properties.
Can I send photos?
Yes. Photos can help the team understand the property and requested work. Do not include access codes or sensitive personal information.
Is my preferred date guaranteed?
No. A preferred date is a request only. It is confirmed after the scope and quote are approved.
How do I contact you quickly?
For the fastest response, call or text Floridian at (239) 771-3375. For emergencies outside regular office hours, availability and emergency rates must be confirmed.
Still Have a Question?
Tell us what you need and choose the contact method that works best for you. We will help you choose the right next step.